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Shipping/FAQ

Is the Sunset Surf Sales site secure?

Absolutely. The payment process is conducted in Pay Pal's secure processing environment. Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available). We do not store credit card or personal data.

What forms of payment do you accept?

We accept Visa, MasterCard, Discover and American Express via PayPal. Don't worry, you no longer have to create a PayPal account if you wish to pay using a credit card or bank card.

How do I figure out my size

Please visit our size chart section for information on t-shirt and hoodie sizing. Measurements should be used as general guidelines for garment fit. Women's t-shirt sizes now posted. If you have any specific questions please contact us.


What are cookies and how do I enable them?

A cookie stores your "user session" as you go from page to page and as you add items to your cart. Cookies do not retain sensitive data, only the contents of your order, which it then transmits to Pay Pal. If you are having trouble with enabling cookies in your browser please refer to the following links. If you are still experiencing difficulty, please contact us, and we will help get you sorted out.

Instructions for enabling cookies


What is your return policy?

We strive to make every purchase a positive experience. If you purchase one of our quality products and are not 100% satisfied you may return the item (buyer is responsible for postage and item must be in original condition) for a full refund.

What shipping carrier do you use?

Shirts and posters ship free via air mail. Our "smart" cart will conveniently figure out shipping on your order before you check out.

*The only items that are charged shipping in the US are the ultra heavy Desktop Surfer and our teak surf racks. Domestic shipping prices on teak racks are as follows:

Twisted Board Rack – FREE
Longboard and SUP Racks – add $10.00
Shortboard – add $9.00
Skateboard – add $5.00

International Shipping

We ship to any destination in the world. Shipping times vary to international destinations. Packages take approximately 7 - 14 days to reach international destinations, but sometimes longer, during the peak holiday season. International shipping prices are as follows:

Twisted Board Rack – add $15.00
Longboard and SUP Racks – add $30.00
Shortboard – add $20.00
Skateboard – add $15.00

When do products ship after I place my order?


We understand the excitement of ordering. Our goal is to have your item packaged and shipped out no later than 48 hours after payment has been received. Please allow 7-8 days for delivery after the mailing date.

How can I get in touch if I have any other questions?

We are here to help. You can contact us using our Contact Form. We typically get back to a customer within 24 hours, but often sooner.